Korte & Company

Established in 1997, the consulting agency, Korte & Company, has developed programs for training and development, and organizational performance improvement and change.  My primary focus is to:

• Improve organizational systems and programs to enhance performance and effectiveness
• Foster learning and development to improve individual and organizational performance
• Strengthen partnerships between organizations and stakeholders

Project Examples

Organizational Research

• Needs analysis and assessment
• Performance analysis
• Process evaluation

New-Employee Orientation & On-boarding Programs 

• Accelerate socialization and productivity of new employees
• Increase retention of labor force

Sales and Customer Service Training

• Sales skills training for telecommunications technology (broadband, ISDN, LAN)
• Sales skills and product knowledge based on customer-focused best practices
• Customer service skills to increase customer retention and loyalty

Product and Merchandising Training 

• Translate technical and engineering content into sales training material
• Help channel partners better understand, merchandise, and sell supplier’s products
• Create greater share-of-mind for supplier within the distribution channel

Safety and Operator Training 

• Computer-based safety training game for adolescents
• Operator’s safety training programs

Professional Sales and Business Education

• Instructional design and delivery of college classes (classroom & online formats)
• Facilitated weekly sessions for students

Sales Force Automation 

• Performance support tools for branch office marketing and sales documentation
• Performance support tools for prospecting, presentation and proposal generation

Documentation

• Sales Strategy and Sales Support
• Operator’s Manual
• User’s Guides 
• Process mapping